My area of expertise lies within the supply chain, predominantly in the shipping industry. I have been involved in cargo operations since 1988 and have witnessed the development of containerisation, equipment, and the reduction of Labour throughout my career. A major focus throughout my career has been the safety of individuals involved in the movement of cargo across North America and Europe.

Safety in cargo operations is paramount. Those working in this environment face numerous unknowns—unfamiliar vessels, cargo of uncertain nature, and special awareness heavy equipment. As new technologies emerge, fewer people are needed to move cargo lowering the percentage of injury, while the workload increases the requirement of equipment versatility of increases.

This reflects the direction in which the shipping industry is evolving with increased automation of cranes, cargo-handling equipment, and further developments in vessel design.

Technological advancement has accelerated in recent years. Operational systems within the industry have also evolved significantly, not only to manage terminal operations more efficiently but also to provide valuable information to customers worldwide. Real-time cargo tracking and estimated arrival times are now critical to business, and speed is more important than ever.

Yet, despite these innovations, there is a noticeable decline in base-level operational knowledge. Foundational expertise in shipping processes is being lost. This includes historical context, job safety awareness, basic equipment knowledge and handling, contractual obligations, and understanding of labour agreements.

This erosion of fundamental managerial and supervisory knowledge presents an opportunity to develop training platforms to close this ever-growing void.